Refund Policy
At Peppy Prints, we always try to make sure every order is perfect and your
experience is nothing short of amazing. We’re not happy until you are. So that’s
why
we offer a Peppy Promise guarantee.
If you don’t love your Peppy Prints, let us know at support@peppyprints.com.
or contact us via
Live Chat. Give us a chance to fix it and if we can’t make it better, we’ll
refund
you. Make sure you bring this to our notice within 7 days from the date of
delivery.
Please note that every order is individually printed on one of our professional
printing presses and we use only the best materials available. We use a
completely
automated system for processing your order quickly and efficiently. Sometimes
there
might be slight variations in the colours in your print and what’s visible on
the
screen, this is a normal occurrence. You can find more details about this and
other
common issues here.
Cancellation Policy
At Peppy Prints, every order is customised as per each customer, so it’s not
possible
to cancel an order if it goes into printing.
You may cancel your entire order from “My Orders” page
up to two hours
after
placing your order.
After that, the cancellation will not be
available
as most probably your order has already been printed. You can contact us on
support@peppyprints.com. or via live chat
and
we’ll do our best to help.