Progress Wheel

FAQ

We levy a flat fee of Rs. 60 on all orders below a total value of Rs 500 for standard shipping.

The charges for Express Shipping is calculated as per the order specification and the charges will be calculated and notified to you at the time of checkout. But if you would like to get a quote in advance, Contact us here.

Every order on Peppy Prints undergoes a strict quality check to ensure that the product you receive is a quality one. But if due to some reason there is some issue with your order or you are not happy with your order, don’t worry we are always here to resolve the issues.

For any queries and complaints related to your order please write to us at support@peppyprints.com.

Return Policy-

Since most of the products on Peppy Prints are customized as per your needs therefore we do not offer any returns/exchange. But if the product you received is defective/damaged, then we will reprint the order and send it to you without any charges.

For more details, please have a look at our Return Policy here.

Cancellation Policy-

Yes, you can cancel your orders before it goes into printing. We process the orders daily at 11:00 Hrs, so if you want to cancel your order please notify us before that by writing to us at support@peppyprints.com.

For more details, please read our Cancellation Policy here.

We use RazorPay’s online payment gateway to securely accept payments on our website. You can make payments for your order using all major Credit and Debit cards, Net Banking, UPI and major e-wallets.

We do not offer Cash on Delivery (COD) currently.

In such cases, the money will be refunded to you by your bank automatically in a few days’ time. If you haven’t received the money, please contact your bank for more details.

If this keeps on happening, please contact us at support@peppyprints.com. We’ll see what we can do to help you.

Yes, you can save your work every step of the way just by clicking the save button inside the editor. You can find your project later, just by going to the My Projects under the My Accounts menu. Just click on the edit button to resume from where you left.

We do offer customized printing solution, so if you didn’t the product you were looking for, feel free to write to us at support@peppyprints.com with specifications. We’ll get in touch with you shortly. Happy to serve you!

0%